Effective date: July 1, 2017
Thanks for entrusting us with your personal information. Collecting your private information is an important responsibility, and we want you to know we take it serious.
Of course, the short version doesn't tell you everything, so please read on for more details!
Information You Provide to Us
In general, you may visit the Website without telling us who you are or sharing any Personal Information with us. When you register for an account for the Services (an “Account”), use other aspects of the Services, or communicate with us for customer service or technical support for the Services, we may ask you to provide certain Personal Information, such as:
Personal characteristics which may include:
Characteristics related to physical fitness and exercise, which may include:
Information you provide for payment purposes, which may include:
You may decline to provide Personal Information to us, but, if you do so, certain features of the Services may not be available to you or the performance of certain features of the Services may be limited or not work at all. You may also voluntarily provide Personal Information to us, such as your background, training and fitness goals, and other biographical information, which may or may not be associated with your Account.
By providing your mobile phone number, you expressly consent to receive direct dial calls as well as text messages from us relating to our Services at that number.
Information Collected From Devices
When you access the Services using a computer or mobile device, including, without limitation, a desktop computer, laptop, mobile phone, tablet, or other consumer electronic device (each, a “Device”), we may collect information from your Device, such as your Device type and manufacturer, your mobile carrier, your device software version, your Device identifiers, your mobile phone number, your IP address, your browser type, your network connection type, information about the webpage that referred you to the Website or that you visited prior to the Website, and your behavior and activity on the Website. Your behavior and activity on the Website may include, but is not limited to, the amount of time you spend using the Services and your login and log out times.
Information Collected by Cookies and Similar Technologies
The Cookies we use in connection with the Services may include the following:
Session Cookies: Session Cookies are temporary Cookies that expire and are automatically erased when you close your browser window. We may use session Cookies to grant you access to content and to enable actions that require you to be logged into your Account to perform.
Persistent Cookies: Persistent Cookies are Cookies that usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We may use persistent Cookies to better understand usage patterns so we can improve the Services. For example, we may use a persistent Cookie to associate you with your Account or to remember your choices for the Services.
In some of our email messages to you, we may use “click-through URLs” linked to content on the Website. We track click-through data to help us understand and analyze interest in topics and use of the Services.
Do Not Track
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not currently use technology that recognizes DNT signals from your web browser.
Information Collected From Third Parties
We also collect Personal Information about you from other companies. For instance, we may receive Personal Information about you from educational institutions, coaches, trainers, fitness centers, and third-party service providers.
You may opt not to receive promotional emails from us by contacting us as indicated below or by following the “unsubscribe” instructions in any promotional email you receive from us. Please note, however, that we may still send you non-promotional emails about your relationship with us.
The Services may allow you to connect and share your actions, comments, content, and information publicly or with mentors, mentees, and other Program participants. We are not responsible for maintaining the confidentiality of any information you share publicly or with mentors, mentees, and other Program participants. In addition, the Services may allow you to connect with us and share on third-party websites, applications, and services. Please be mindful of your personal privacy needs and the privacy needs of others, as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. We also do not control the privacy practices of third parties. Please contact those websites and services directly if you want to learn about their privacy practices.
Because our members tend to use our Services over varying periods of time, we may retain your information, including Personal Information, for continued service and convenience purposes until you advise us not to do so. We may retain your Personal Information and other information as we deem necessary in order to comply with applicable laws, to resolve disputes, to maintain accurate records, and to prevent fraud and abuse.
You may ask us whether we are storing your Personal Information and you may ask to receive a copy of that Personal Information. Before sending you any of your Personal Information, we will ask you to provide proof of your identity. If we are not able to verify your identity to our satisfaction, we reserve the right to refuse to send you any Personal Information.
We have, and require our third-party service providers to have, administrative, technical, and physical safeguards in place in our respective computer systems, databases, and communications networks that are reasonably designed to protect information contained within such systems from loss, misuse, and alteration. We use technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. The measures we utilize may include storing Personal Information on secured servers and transmitting Personal Information using secure socket layer (SSL).
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your username and password for your Account and do not share them with others. If we receive instructions using your Account login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security related to the Services. We reserve the right, in our sole discretion, to refuse to provide the Services, terminate your Account, and to remove or edit content.
The Services are not directed, or intended to be attractive, to children younger than 13 years old. We do not knowingly collect or solicit Personal Information from children under the age of 13. If you are under the age of 13, do not use the Services or submit any information to us.
Our Websites, Services and our Internet Marketing Channels may link to other sites that we do not control. In addition, you may have visited our Website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. These other sites are governed by their own privacy policies. Be sure to review these privacy policies when visiting such sites to see how they collect and use this information. We are not responsible for the content of privacy practices of such third parties' sites.